Terms & Conditions

These Terms & Conditions govern your use of the The Bitebox Club Ltd website (bitebox-club.co.uk). By using this website, you accept these terms. Please read them carefully.

1. About this website

This website is operated by The Bitebox Club Ltd. The information on it is provided for general information about our foodservice supply activities and is not an offer, quotation or binding commitment to supply.

2. Governing law and jurisdiction

These terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless a different jurisdiction is expressly agreed in writing.

3. Website information is general only

Content on this website — including category descriptions, examples and imagery — is provided for general information and context only. It does not constitute advice, a specification, or a guarantee of any particular product, availability, price or outcome.

4. Product availability

Product availability is not guaranteed. Nothing on this website should be taken to mean that any product is in stock, held in inventory, or available for immediate supply.

5. Pricing, quantities, specifications, lead times and supply terms

Product prices, quantities, lead times, specifications, delivery arrangements, international supply requirements, installation needs, warranties, and supply terms are confirmed separately before any order or supply. No pricing or availability should be inferred from this website.

6. Product examples and images

Product category examples and images may represent supply types rather than live inventory. Imagery is used for context and atmosphere and does not represent specific products, stock, warehouses, customers, deliveries or completed supply.

7. Equipment suitability and compliance

Equipment suitability, food-contact materials, electrical/gas requirements, installation needs, product warranties, and manufacturer terms should be reviewed before purchase where relevant. You are responsible for ensuring that any product is suitable and compliant for your intended use and premises.

8. International supply

International supply may depend on product type, destination, shipping arrangements, duties, import requirements, documentation, third-party logistics, and agreed commercial terms. International delivery is not guaranteed.

9. Supplier and partner status

Supplier, distributor, manufacturer, official reseller, or authorised partner status is not implied unless stated with evidence. Nothing on this website should be read as claiming manufacturer-direct, official distributor, or authorised reseller status unless expressly confirmed.

10. No guarantees

• No guaranteed stock.
• No guaranteed delivery timelines unless confirmed in writing.
• No guaranteed international delivery.
• No fake inventory, pricing, supplier relationship, or availability should be inferred from website examples.

11. Your responsibilities

You are responsible for providing accurate product requirements, delivery information, destination, intended use, specification, and any import-related information. Supply options and terms depend on the accuracy of the information you provide.

12. Limitation of website information

While we take care to keep information accurate, we do not warrant that website content is complete, current or error-free. To the fullest extent permitted by law, we are not liable for any loss arising from reliance on general website information. Nothing in these terms limits liability that cannot be limited under applicable law.

13. Intellectual property

The The Bitebox Club Ltd name, logo and website content are protected. You may not reproduce or reuse them without permission, except as permitted by law.

14. Changes to these terms

We may update these terms from time to time. The version published on this website applies to your use of it.

15. Contact

For any questions about these terms, please contact us at [email protected]. Where our company registration number and registered office are confirmed, they will be added to these terms.