Legal

Privacy Policy

How The Bitebox Club collects, uses, and protects your information.

Last updated: 16 April 2025

This Privacy Policy explains how THE BITEBOX CLUB LTD ("we", "us", or "our") collects, uses, and protects any information that you provide when you use our website at bitebox-club.co.uk.

Who We Are

THE BITEBOX CLUB LTD is the data controller for information collected through this website. Our contact email is [email protected].

What Information We Collect

We may collect the following categories of personal data:

  • Contact information – such as your name, email address, and the content of any messages you send us via the contact form.
  • Technical data – such as your IP address, browser type, and pages visited, collected automatically when you visit our site.
  • Cookie data – as described in our Cookie section below.

We do not collect payment information through this website.

How We Use Your Information

We use your information to:

  • Respond to enquiries you send via the contact form
  • Improve our website and user experience
  • Comply with any legal obligations

We will not sell, rent, or share your personal data with third parties for marketing purposes.

Lawful Basis for Processing

We process your data on the following lawful bases under UK GDPR:

  • Legitimate interests – to respond to your enquiries and operate our website
  • Consent – where you have explicitly provided consent (e.g. cookie consent)
  • Legal obligation – where required by law

Cookies

Our website uses essential cookies only. These are necessary for the site to function correctly. We do not use tracking or advertising cookies.

You can accept or reject cookie usage via the banner shown on your first visit. Your preference is stored in localStorage and no cookies are set without your consent.

Data Retention

We retain contact form submissions for up to 12 months, after which they are deleted. Technical/log data is retained for up to 90 days.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk

To exercise any of these rights, contact us at [email protected].

Third-Party Services

Our website uses Google Fonts to load typefaces. This may result in a request to Google's servers. Please refer to Google's Privacy Policy for details.

Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated date.

Contact

For any data-related queries, please contact: [email protected]